Our After Sales service and support ensures that your S2 Converting press runs as it should, when it should.
From initial build through to production, we provide an extensive After Sales service to ensure that all of our customers’ investments are protected at all stages of life. Every machine is installed by our own experienced engineers and is supplied complete with extensive training packages and comprehensive operator manuals. In addition to a complete spare parts and consumables service, a wide range of maintenance and service plans are also available for additional peace of mind. Our After Sales team and exclusive distributors provide support to our customers across the globe. Our team of specialist engineers can provide remote diagnostics and rectification work to solve the majority of issues.
INSTALLATION & TRAINING ON SITE
Installation and on-site teaching of S2 machinery functioning.
Sending and substitution of spare parts.
Repairing of damaged parts (both mechanical and electronical).
If necessary, performing of modifications according to customer needs.
DETAILED DEFINITION OF NEEDS
Customized study of the plant (electrical / pneumatic / mechanical characteristics) according to the customer's request.
INCREMENT OF PRODUCTION
Customized study of the machine set-up, aimed at increasing production.
Our Help Desk service aims to solve quickly and effectively all the technical requests of our customers. Thanks to a dedicated tiket portal, our customers can send requests for assistance, and in a very shot time our team will take care of the ticket.
S2 Converting offers consultancy and project support service:- Customized development of the project;- Implementation and production of new materials consulting;- After sales contract management.
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S2 CONVERTING SRL Via Primo Maggio, 7/9 24060 - Telgate (BG) - IT Ph: +39 035 831743 firstname.lastname@example.org